Cocotel Hotel (“we”, “us”, “our”) is committed to protecting the privacy and personal data of our guests and website visitors. All information collected is processed lawfully and transparently in accordance with applicable Personal Data Protection laws in 7248 Malugay Cor Talisay Street, San Antonio Village, Makati City, Philippines.
By accessing our website or using our services, you acknowledge and agree to the practices described in this Privacy Policy.
Definitions
The following terms are used throughout this Privacy Policy:
- Personal Data: Information that identifies an individual directly or indirectly.
- Data Controller: The entity responsible for determining how and why personal data is processed.
- Data Processor: A party that processes personal data on behalf of the Data Controller.
- Data Subject: An identifiable individual whose data is collected.
- DPO: Data Protection Officer overseeing compliance with data protection laws.
Types of Personal Data Collected
Personal data includes any information that can identify an individual either directly or indirectly. Anonymous data and information related to deceased individuals are excluded.
Identity Data
Includes name, surname, gender, nationality, date of birth, passport or identification numbers, driving license details, and marital status.
Contact Data
Includes email address, mobile number, residential address, and other communication details.
Sensitive Personal Data
Includes health-related information (such as allergies), religious beliefs, biometric data, or criminal history. Such data is collected only when required for guest safety, service delivery, or legal compliance. We do not intentionally process sensitive data without a valid purpose.
Financial & Transactional Data
Includes payment information, bank details, credit or debit card data, billing records, and booking transaction history.
How to Contact Us
If you wish to exercise your data protection rights, request information, or raise concerns regarding your personal data, please contact us using the details below:
Cocotel Hotel
7248 Malugay Cor Talisay Street, San Antonio Village, Makati City, Philippines
Email : csr@cocotel.com